Buying on OneUp Furniture
Is the furniture clean?
Yes. All furniture is cleaned by our team to meet our company standards.
Do you use accurate photos and videos?
Our photos are high quality and make sure to display multiple angles of the furniture, as well as the features of the furniture. On top of that, if there are any flaws (rips or stains) on the piece they will be pictured as we want you to receive exactly what you expect. We also provide a high quality video highlighting anything our pictures may not see and allowing you a close to person experience.
How do I schedule a time for delivery?
To schedule a time for delivery go to the product you would like to purchase and complete the checkout process. At the end of the checkout process you will see a drop down box to select a time slot on the day you wish to have the furniture delivered. Once selected, you will get confirmation and a three hour window within which we will arrive with additional updates up until arrival.
Can I reschedule my delivery?
A delivery can be rescheduled 24 hours prior to when your scheduled delivery is (the earlier you tell us allows us to be more flexible on new dates!). Deliveries must be rescheduled to a further date no more than 7 days after the original scheduled delivery date.
What is OneUp Furniture’s return policy?
You will be presented the opportunity to examine your items at time of delivery. Therefore, it is your responsibility to make sure you’re 100% satisfied with your purchase prior to accepting. All sales are final once accepted and delivery is complete. Only if the wrong item is delivered and rejected upon delivery, will you receive a full refund.
Can I see an item in person prior to purchasing?
You can schedule an appointment to come into our shop in Lansdale, Pennsylvania and see our inventory prior to purchasing.
How does the "Cash on Delivery" option work?
At checkout you will see an option to select “Cash on Delivery”. This option will allow you to schedule your delivery for $100 down. The remaining balance on the order will be due in cash when your item is delivered.
About OneUp Furniture
What is OneUp Furniture?
OneUp Furniture is an online furniture store that buys and sells quality furniture while creating an effortless shopping experience with a premier delivery service.
Why should I use OneUp Furniture?
- OneUp Furniture makes buying or selling used furniture a breeze.
- Sellers can avoid dealing with strangers, transporting the furniture and last minute cancellations.
- Buyers can expect a quick and convenient delivery as well as avoiding untrustworthy sellers hiding flaws and wasting your time.
- At OneUp Furniture we provide a virtual shopping experience to save buyers time. All of our furniture is inspected and any flaws will be listed on the product page. Customers can also see detailed and high-quality videos of every piece of furniture.
What are your hours of operation?
7 DAYS A WEEK:
9AM – 3PM